Maximum Disclosure
  • Public Affairs
  • Culture
  • About
  • Contact Us

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Popular Posts

The Whiteboard Solution
Culture, Featured, Public Affairs,

The Whiteboard Solution

by Dave ButlerMarch 2, 2018
Is #MilTwitter Worth It?
Culture, Featured, Public Affairs,

Is #MilTwitter Worth It?

by Dave ButlerApril 27, 2020
The Director of Communication
Featured, Public Affairs,

The Director of Communication

by Dave ButlerApril 11, 2018
Speak for the Commander
Featured, Public Affairs,

Speak for the Commander

by Dave ChaceJuly 2, 2018
Manage Your E-mail Like a Grown-Up
Culture, Featured,

Manage Your E-mail Like a Grown-Up

by Dave ChaceMay 30, 2018
Your Guide to RTQ
Featured, Public Affairs,

Your Guide to RTQ

by Dave ButlerJanuary 16, 2019

Follow Us

Maximum Disclosure
  • Public Affairs
  • Culture
  • About
  • Contact Us
Public Affairs,

Angry and Frustrated

by Dave ButlerDecember 31, 2017
Power Plant
We lived here

War Story-

We learn best from experience.  This experience shaped me and is applicable to you and your brigade today.

During the surge in Iraq in 2007 I became the Brigade PAO with no training.  I was just coming out of my third company command, the Army had selected me to be a PAO, I had a great relationship with my Brigade Commander and our PAO got fired; so I was the guy.

Because we were in a fairly contested area and it was the surge we had a regular stream of national media embeds.  I would regularly send these embeds to my old battalion, to areas I knew well.  This week I sent Sudarsen Raghavan from the Washington Post to travel around with my good friend and battalion XO.

Raghavan asked some good questions and saw what we wanted him to see.  On the way back, the battalion XO had to make a quick stop to check on a Civil Affairs funded project.  Raghavan was interested.  We hadn’t planned on this stop.

The project was a disaster.  Nearly $100,000 was dumped into this poorly constructed Iraqi government building which was falling apart before it was even occupied.  We continued to spend more to try to fix it.  My friend and battalion XO ended up with his full-color mug on the front page of the post, underneath it read his name and the words, “angry and frustrated.”

I learned this:

Reporters are always reporting.  They can and will get a story on the way to a story.  Like wearing a mic, consider them always on.  Always.

Don’t go blindly.  Seems obvious but think about how quickly a short stop turned into a national level story which was read by Congress.  Our XO was only planning on a 5 minute stop to check on progress.  Know what you are going to see, before you see it.

People tell the truth.  Our battalion XO was a man of character.  The reporter asked him how he felt about the project and the XO told him, following all the rules of SAPP.  Have an idea of what people are going to say before they say it.  Never put someone in a position where telling the truth has negative consequences.

Work fast.  Once I got hint of what happened I alerted our Division PA shop who hooked the reporter up with additional background and context.  This information rounded out the story better than if it focused only on this building.

A hundred people reading this blog will point out that this was my mistake and I should have done things better.  Yep, that’s the point.

 

 

Share this:

  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to share on Pinterest (Opens in new window)
  • Click to share on WhatsApp (Opens in new window)
accuracycrisis communicationembedembedded mediaIraq war medialessons learnedmediapresspublic affairs
Previous

Killing HIPPOs

December 29, 2017
Next

Read and Be Better in 2018

January 1, 2018

Related posts

Culture, Public Affairs,

Who’s Got Your Back?

by Dave ChaceJuly 8, 2020
1000w_q95-10
Culture, Featured, Public Affairs,

It’s Speech Season, 2020

by Dave ChaceJune 26, 2020
1000w_q95-9
Culture, Public Affairs,

Guest Post: 46 Questions for Public Affairs Operators

by Dave ChaceJune 24, 2020
unpopular opinion
Featured, Public Affairs,

Unpopular Opinion: We don’t need photographers or videographers — we desperately need strategic thinkers.

by Deb RichardsonJune 22, 2020

Don't Ever Miss A MaxDis Post!

Tweet this Jack!

My Tweets

Trending

  • Is #MilTwitter Worth It?

    Is #MilTwitter Worth It?

    April 27, 2020
  • The Director of Communication

    The Director of Communication

    April 11, 2018
  • The Whiteboard Solution

    The Whiteboard Solution

    March 2, 2018
  • “We Just Sell Software”

    June 28, 2022
  • You Might Be Wrong

    You Might Be Wrong

    June 24, 2022

Follow Us

© 2017 MaxDisclosure.com. All rights reserved.