I prefer conditions to be perfect. As a matter of fact, the more perfect the conditions, the happier I am. I strive to control my environment, I want things to
I prefer conditions to be perfect. As a matter of fact, the more perfect the conditions, the happier I am. I strive to control my environment, I want things to
Remember the RTQ Rules to Live By? Good. An easy thing to do is to have your organization follow a guide for answering queries. It’s great because everyone speaks a
Everyone likes quality, it’s why they call it quality. You and your team are the quality communicators for your organization … or at least you should be.Easier said than done,
I read what people comment. I read the comments on my interviews and tweets. It’s a dumb thing to do. These comments don’t matter. What matters is whether or not
We approve our responses to query. We approve our public affairs guidance. We approve statements. We approve Tweets, and we would approve Facebook posts but we don’t post on Facebook
Yes – I understand we don’t pick nor choose the journalists we work with. We are transparent public affairs professionals who work for the government. A commander of mine once
Maybe it’s not as serious as the title. The question is, as the public communicator, do you want to know? Do you need to know about the secret plan to
I work for a strategic command. You’d think I only would care about pie in the sky, strategic stuff.A Coalition vehicle broke down in Kabul the other day. The engine
Leaders should think. There are volumes of research on the topic. There are thousands of business books that remind us to keep an eye on the big prize, the strategic
Remember this post? There’s more to the formula. Review – Everyone in my shop knows everything, all the time – this is called shared understanding. Understanding enables action. Action gets