A lot of PAOs are thinking about, and communicating about, COVID-19. I guess we are, too. A smart British communication pro recently talked to me about the difference between a
A lot of PAOs are thinking about, and communicating about, COVID-19. I guess we are, too. A smart British communication pro recently talked to me about the difference between a
People will usually let you do their work for them, if: It’s high-quality. They get to review and approve it. They can take credit for it. Knowing this, how are
Let’s talk about how the right amount of background and context can make or break your communication. My kid’s school letter is Q this week. Last night, we observed that
I recently watched a talented friend and communicator give a briefing on content he knew really well. He was engaging, and had interesting stories to tell, too. But he used
When I’m preparing a new team member for a deployment, I like to focus on mission. I’ll talk about the organization, our relationships, and the products they’ll write all day,
I am an unapologetic fan of the Marvel movies. Remember the first one with Captain America? He became a jacked super soldier when a scientist injected him with a super
“How did I do?” -I’m not going to talk about how you did. Let’s talk about what you’ll do next time. Feedback sucks. Positive or negative, it serves no purpose.
For a big operation, our team researched and prepared some fantastic Public Affairs Guidance. We got it up to our higher headquarters with plenty of time to spare – with
The other day, a guy walked out of my office without shaking my outstretched hand because he didn’t get what he wanted. That didn’t make me think he’s a good
Ever get that sense that your organization is sick of hearing from you? Pay attention to this feeling. Your leaders’ publicaffairsometer might be getting full. I love talking about news