I’ve been thinking about the way our community handles crisis communication. Is it just me, or do PAOs get real nervous, and drop into “no comment” mode, when bad things


I’ve been thinking about the way our community handles crisis communication. Is it just me, or do PAOs get real nervous, and drop into “no comment” mode, when bad things

This is the first in a series of guest posts from Ace Castle, a career Coast Guard pilot and MaxDisclosure reader. Why do I read Maximum Disclosure? Why wouldn’t I?

This month, I’m celebrating nine years as a federal, GS civilian employee. Fellow 1035s, join in the conversation … here are a few things I think I think about life

Sure, we all know the 5 Ws. Good communicators start with why, then spill out the who, what, when and where in precedence of the amount each W lends to

“I’d be a great PAO, I’m really nice and love to talk to people.” -Someone I probably won’t hire. We all know this guy, right? Mr. or Mrs. Personality, who

We all love the Information Bus. It rolls down Understanding Highway at a healthy speed, plowing through yellow lights along the way. Hop aboard! We want our friends and partners

I recently had a conversation with an ignorant dude about talking to the media. (I talk to the media) “Yeah but sometimes the media publishes classified information,” he said. They

My Public Affairs Detachment once brought three TVs on annual training at an armory across the state. “Just in case we need them.” We used one of them to, for

Quick recap from part 1: Our conversations are covered in grid squares. Guide your audience into the right place but don’t go deeper than you (and they) need. Let’s keep

The saying goes, “It’s better to beg for forgiveness than ask for permission.” Too simple. There are certain things I will ask for permission to do; I know my boss