Dear Bureaucrat, It’s me, your Public Affairs Officer. I know you don’t understand my role in this organization yet, but you will. What I’m about to say is going to

Dear Bureaucrat, It’s me, your Public Affairs Officer. I know you don’t understand my role in this organization yet, but you will. What I’m about to say is going to
Teams and units become elite, and develop absolute trust, when they execute the basics to perfection. Combat soldiers must be able to hit a target with their weapon and communicate
Conductors are silent. They stand in front of the orchestra and give direction, but they don’t actually make any music. The drummer is also directing their band: giving cues and
Bureaucrats sigh when we walk in the room. My complacent peer rolls his eyes when we talk. We raise the blood pressure of the over-zealous security guy. Even some of
Seth’s Blog almost nails it with this one: its your choice to make your work look effortless. Left unsaid is that you also can, and should, actively reduce your vulnerability to
“A circular yellow signal means “caution” and indicates that the signal is about to turn red. Stop for a yellow signal unless you are too close to the intersection to
E-mail is my least preferred method of communication. Make it yours, too. To be clear: I use e-mail all day, every day. I recognize its role in the modern workplace,
I grabbed a pen from the cup to sign a memo. The pen was broken, the ink well had exploded. I got ink on my hand and screwed up the
Teammates, our best and inspired work is all for nothing if we fail to execute the basic tasks that ensure audiences will receive the message. Remember how we said you
Several years ago as a young PAO, I volunteered to help escort and support reporters during one of our higher headquarters’ big annual conferences, which included a multinational military capabilities