The guy from facility maintenance walked into our office the other day. We offered him a good cup of Nespresso. We greeted him as a team. The leaders stopped what
The guy from facility maintenance walked into our office the other day. We offered him a good cup of Nespresso. We greeted him as a team. The leaders stopped what
Time to wake up and realize what’s going on. Public affairs professionals, we are not in a good place. Department of Defense communication is holistically in bad shape. Our inability to
We’ve learned to walk around carrying a bucket. Remember when we recommended you always be ready to pitch a pitch? Always be ready to answer the questions you know people
You’re new to the office. While you will not know certain things, there are professional traits, common sense actions, and the good side of human nature that are constant. Act
It’s your job to invest in your team. It’s your job to make them better for this job, their next job and life. Time is our only limited resource but
Sixty percent of leadership is asking the right questions. When you ask the right questions, you use your experience and responsibility to guide others into solving problems themselves. I learned
You can solve anything at a whiteboard. Anything, no matter how abstract or complex. Too often we stare at PowerPoint slides, unable to achieve understanding through a one-way discussion. Nothing
That’s who we work with; that’s who you should work with, too. There’s a time and place to coordinate logistics with an action officer, or get the necessary background and
My office believes in “need-to-know” information. As in, everybody needs to know everything. Here’s how we do it. Set a group distribution list and use it for everything. When staff