When I call an office I only use my first and last name with a friendly and excited tone. I do this because I want to be treated well for
When I call an office I only use my first and last name with a friendly and excited tone. I do this because I want to be treated well for
I recently watched a talented friend and communicator give a briefing on content he knew really well. He was engaging, and had interesting stories to tell, too. But he used
When I’m preparing a new team member for a deployment, I like to focus on mission. I’ll talk about the organization, our relationships, and the products they’ll write all day,
I am an unapologetic fan of the Marvel movies. Remember the first one with Captain America? He became a jacked super soldier when a scientist injected him with a super
“How did I do?” -I’m not going to talk about how you did. Let’s talk about what you’ll do next time. Feedback sucks. Positive or negative, it serves no purpose.
For a big operation, our team researched and prepared some fantastic Public Affairs Guidance. We got it up to our higher headquarters with plenty of time to spare – with
It’s easy to get caught up in looking for a #mentor. Sometimes those accidental mentors will likely be the intervention that leads you to success. These authentic, meaningful relationships will enable you to better support your organization for years to come.
Business and military leaders will tell you to have a good network – just check LinkedIn. You need professional colleagues who know and respect you and your work. Studies show
Before modern social media, my college fraternity shared a group e-mail listserv, for planning and buffoonery. If you wrote more than three lines, you‘d be shamed. Nobody wanted to read
Nobody accuses Disney World of overdoing it. The sights, sounds and smells are carefully planned to suck you in. Even the trash cans are decorated to match the surrounding theme.