I spoke to an old friend today and listened to his issues finding quality people to support a super important mission. He spoke at length about the complexities of the


I spoke to an old friend today and listened to his issues finding quality people to support a super important mission. He spoke at length about the complexities of the

Navy and Marine Corps PAOs are close behind. I’m a former Army PAO and current Army civilian 1035, so this is a little hard to admit. But I’ll stand by

Years ago, MaxDis posted this classic, “Copy Editing, Who Gives a Shit?” I do. I give a shit. Your organization is professional. Your organization pays attention to detail. Your organization

Let’s talk about something important. When approving operations, commanders consider the risks to mission accomplishment, and the risks to the forces involved. Short-hand: “risk to mission” and “risk to force.”

A lot of PAOs are thinking about, and communicating about, COVID-19. I guess we are, too. A smart British communication pro recently talked to me about the difference between a

People will usually let you do their work for them, if: It’s high-quality. They get to review and approve it. They can take credit for it. Knowing this, how are

March Madness is canceled. Devastating. In lieu of the 2020 NCAA Basketball, I’m hosting my own tournament. During the White House, State, and local press conferences on coranvirus, I yell

When I call an office I only use my first and last name with a friendly and excited tone. I do this because I want to be treated well for

Let’s talk about how the right amount of background and context can make or break your communication. My kid’s school letter is Q this week. Last night, we observed that