Walking into work after one long night with our newborn, I wondered, “which colleagues of mine have been up all night?” Why not communicate clearly enough so anyone who’s been
Walking into work after one long night with our newborn, I wondered, “which colleagues of mine have been up all night?” Why not communicate clearly enough so anyone who’s been
We’re America. We say things we mean. We say things we can stand by in crisis. Can we afford to stake our credibility on the actions of people we cannot
I’d spent eight years in the Army before co-blogger Dave B. gave me this advice before a job interview. “Bring your personality.” This resonated, I guess because the military conditions
The core to everything we have to say. Focus on Mission. We protect America. Always Be Messaging (ABM). Information is motivation; understanding is influence. Meanwhile, lies will destroy communication. Everyone
I read what people comment. I read the comments on my interviews and tweets. It’s a dumb thing to do. These comments don’t matter. What matters is whether or not
First, refresh on our first installment. Use the phone, but not voicemail. If you bold or highlight text in an email to draw attention to the important points, you’ve written
“I want to thank me for believing in me, I want to thank me for doing all this hard work. I wanna thank me for taking no days off. I
Welcome to public affairs, you are always on the record…unless you’re not. And if you’re not you have to be 100% explicit in mutual understanding between you and the media.
I’m not usually one to advocate for more command information. PAOs spend too much time creating content to talk to ourselves, rather than plugging into the mission and talking about
Remember that famous scene in Glengarry Glen Ross when Alec Baldwin says, “Put that Coffee down. Coffee is for closers”? Baldwin introduces his talk to the subordinate salesmen by saying,