Listen to your commander talk to their boss. Do they speak in generalities? Make guesses? Struggle to find words, or constantly contradict themself? Of course not. Your commander speaks with
Listen to your commander talk to their boss. Do they speak in generalities? Make guesses? Struggle to find words, or constantly contradict themself? Of course not. Your commander speaks with
I love listening to staff officers–especially PAOs–give the “if only” talk. There are lots of folks out there who could end the war and conquer the world … if only
The waiting place is just a terrible place to be. How often are we passively waiting? Wasting time. When will Smitty, our 46Q, get to the training event? We’re waiting
Since the early 1800s the institution we call West Point has been producing military and civilian world leaders. Set along the Hudson River on a strategic location where America sought
I often get emails that end with, “I hope this helps.” I hope you hope it helps or else why did you write the email? It would have been more
It’s your job to invest in your team. It’s your job to make them better for this job, their next job and life. Time is our only limited resource but
This is why I am writing to you: Your job is to communicate and enable others to communicate. Follow these rules to ensure your audience is going to receive what
I once worked in an office full of super helpful people. In this helpful office, everyone responded to everyone else’s needs. Everyone offered an opinion. Everyone was there to help
In If Only, I hope we touched a nerve with our line about firing poor performers. In Styles Vary, Quality Doesn’t, I shared the three qualities that will earn someone
Remember we said you have to be the communication expert in your organization? Just like the Doc, the lawyer and the chaplain? Not the chaplain. Anyway, one way to become