Respect their time: prepare to be brief with one clear message. Respect their intelligence. Assume they will understand complex things as long as you explain them properly. Respect their curiosity


Respect their time: prepare to be brief with one clear message. Respect their intelligence. Assume they will understand complex things as long as you explain them properly. Respect their curiosity

Bureaucrats sigh when we walk in the room. My complacent peer rolls his eyes when we talk. We raise the blood pressure of the over-zealous security guy. Even some of