Live or virtually, 2020’s summer will bring changes of command, retirements, goings away, and team get togethers all the same. Your organizations’ speakers are going to need your guidance. Here’s
Live or virtually, 2020’s summer will bring changes of command, retirements, goings away, and team get togethers all the same. Your organizations’ speakers are going to need your guidance. Here’s
I drafted this post months ago, before people went into COVID-19 lockdown. Like another recent post, I think it’s even more relevant now. Working remote? Overcommunicate and reinforce your availability,
Reporters might end an article when they’ve run out of information, but composers don’t end symphonies when they’ve run out of notes. How much attention are you paying to the
I recently watched a talented friend and communicator give a briefing on content he knew really well. He was engaging, and had interesting stories to tell, too. But he used
I am an unapologetic fan of the Marvel movies. Remember the first one with Captain America? He became a jacked super soldier when a scientist injected him with a super
Ever get that sense that your organization is sick of hearing from you? Pay attention to this feeling. Your leaders’ publicaffairsometer might be getting full. I love talking about news
My small, busy team doesn’t make time for everything. We do try to use the time we have to be benevolent PAOs. Colleagues often approach us with communication challenges. They
Take almost all your calls over speakerphone, and encourage your teammates to do so, too. This will help everybody know everything your small, busy team is working on. Here are
I write long. I know it’s a flaw. I am naturally inclined to use two adjectives where one would do.* I literally double down on certain topics by restating entire
We wrote about the lame PAO mantra. But there’s more. The true art to PAOing is knowing when to, and not to, engage or provide comment. I’m an aggressive dude.