Teammates, our best and inspired work is all for nothing if we fail to execute the basic tasks that ensure audiences will receive the message. Remember how we said you
Teammates, our best and inspired work is all for nothing if we fail to execute the basic tasks that ensure audiences will receive the message. Remember how we said you
I used to roll my eyes when I heard yet another U.S. Army senior commander or general go on about the importance of taking out the trash. “Oh boy,” I’d
Several years ago as a young PAO, I had some very specific and wild thoughts on how our higher headquarters should respond to a reporter’s query. I spouted off my
You control the way your team and colleagues meet the day. The things you say in the morning’s first five or 30 minutes will set their attitude and priorities for
Listen to your commander talk to their boss. Do they speak in generalities? Make guesses? Struggle to find words, or constantly contradict themself? Of course not. Your commander speaks with
“Fuck, I should’ve said that.” After I talk to the media, or anyone, when the stakes are high there is always something better I should have or could have said.
I often get emails that end with, “I hope this helps.” I hope you hope it helps or else why did you write the email? It would have been more
You’re new to the office. While you will not know certain things, there are professional traits, common sense actions, and the good side of human nature that are constant. Act
It’s your job to invest in your team. It’s your job to make them better for this job, their next job and life. Time is our only limited resource but
Sixty percent of leadership is asking the right questions. When you ask the right questions, you use your experience and responsibility to guide others into solving problems themselves. I learned