“Some people will tell you that slow is good – and it may be, on some days – but I am here to tell you that fast is better.” –
“Some people will tell you that slow is good – and it may be, on some days – but I am here to tell you that fast is better.” –
A lot of PAOs are thinking about, and communicating about, COVID-19. I guess we are, too. A smart British communication pro recently talked to me about the difference between a
Use this story about perceptions and relevancy to think about the way you tell your team’s story inside the organization. I worked with a big staff section that had a
We gave you our best reasons why your organization’s social media (like all things) must match your command team’s tone. This last post was light on “how,” so here’s our
When the Information Bus is barreling down the highway, you’re not doing any good sitting back at the bus station, writing late PAG and talking about the problem. We’ve said
By Ace Castle In this third installment of how a Coast Guard pilot quickly integrated into the public affairs world, let’s cover confidence. Everyone knows pilots are awesome; fun; and really, really, really ridiculously
First, refresh on our first and second installment: Move with a purpose. Aggressively have your shit in order. Don’t bitch about coffee, just buy it and make it. Never look
Journalists are your friends. At least the pros are. Journalists are also the filter most of us use to publish information. I keep in touch with journalists. A mentor asked
We talk a lot about taking action to achieve effects. What kind of action? Here are three meta ways we spend our time: Learn. Know what your organization is experiencing,
Nobody on earth wants to hear about the problems you’ve identified. You don’t get points for finding problems without fixing them. Why are you talking about problems instead of solving