When I call an office I only use my first and last name with a friendly and excited tone. I do this because I want to be treated well for


When I call an office I only use my first and last name with a friendly and excited tone. I do this because I want to be treated well for

Let’s talk about the way your organization tells its story to new members and decision makers. Military commands really dig their history. Corporations and other groups are probably the same

Respect their time: prepare to be brief with one clear message. Respect their intelligence. Assume they will understand complex things as long as you explain them properly. Respect their curiosity