“I’m just trying to understand …” With these five words, reporters will crush through the Q&As you spent hours meticulously crafting in order to make the perfect series of non-answers.
“I’m just trying to understand …” With these five words, reporters will crush through the Q&As you spent hours meticulously crafting in order to make the perfect series of non-answers.
Our senior leaders held a town hall session with several staff sections, including ours (we actually go to all the town hall sessions, regardless of audience). The other attendees probably
The media, as an entity, is a tool to convey information. Traditional media is in the same category of social media, a press release, the post newspaper or skywriting. If
Sixty percent of leadership is asking the right questions. When you ask the right questions, you use your experience and responsibility to guide others into solving problems themselves. I learned
A group of senior public affairs officers were discussing a new policy. The policy, in certain circumstance, didn’t fit or make sense. Some PAOs were caught up in the details
There are likely plenty of things your PA shop works on. Nothing matters unless you ship it. Everything you do must leave the office. Everything you do must have an
In If Only, I hope we touched a nerve with our line about firing poor performers. In Styles Vary, Quality Doesn’t, I shared the three qualities that will earn someone
Keep a set of professional civilian clothes at work. Mirror, razor, comb and mouthwash, for emergencies. Whiskey glasses, for emergencies and Fridays. Make problems go away. Let people see you