I was on the phone with a car shop the other day and the guy said, “We’re busy. We don’t even leave room on our schedule for our up-sells.” Wait.
I was on the phone with a car shop the other day and the guy said, “We’re busy. We don’t even leave room on our schedule for our up-sells.” Wait.
Good news public affairs friends, PAOs are professional communication coaches. We coach our bosses and members of our organization to communicate effectively internally and externally. Often we are the ones
A skilled communicator on my team once banned all uses of the word “that” in speech and writing. He enforced the rule with vigor. Seem unreasonable? It changed the way I